Uddom User Docs

Email templates

Create reusable email templates with a live preview, ready for marketing emails and abandoned checkout recovery.

Email templates are reusable emails. You design one, and features such as marketing sends and abandoned checkout recovery reuse it. Templates live under Settings → Email Templates.

The Email Templates list: the All, Published, Draft and Archived filters, and the Minimal Recovery, Modern Recovery and Clean Recovery preset cards with Preview and Use template Email Templates list
Published, Draft and Archived templates, including the built-in presets.

Template types#

Every template is one of three types, and the type decides where it can be used:

Type Used for
Abandoned Checkout Recovery emails.
Marketing Marketing emails you send to a list.
General Any other use.

Built-in presets#

Uddom ships with three ready-made recovery presets — Clean Recovery, Modern Recovery and Minimal Recovery. Presets are marked Preset. You cannot change a preset itself; instead choose Use template (or Duplicate to a draft) to make your own editable copy.

A built-in preset open: Minimal Recovery marked Preset and Published, the note that a system preset is never changed, and the email preview with a Desktop and Mobile toggle A built-in preset
A preset opens read-only, with its preview and Use template.

Creating a template#

  1. Open Settings → Email Templates.
  2. Choose + Create template, or start from a preset.
  3. Fill in the editor on the left; the preview on the right updates as you type.
  4. Choose Save draft, then Publish when you are ready to use it.

The template editor#

Section What you set
Template Template name and template type.
Branding Logo image, alignment and an optional store name.
Hero An optional hero image, with size and alignment.
Content Subject, preheader, heading, message and button text.
Variables The placeholders available for this template type.
Products Product content in the email.
Button The email’s call-to-action button.
Design Colours and styling.
Footer Footer content.

The live preview can be toggled between Desktop and Mobile so you can check both.

The Edit email template page: the Template, Branding, Hero, Content, Variables, Products, Button, Design and Footer sections on the left, and the live email preview with its Desktop and Mobile toggle on the right Email template editor
Structured editor on the left, live preview on the right.

Template statuses#

Status What it means
Draft Saved but not ready to use.
Published Available to send.
Archived Moved out of the way.

From the list you can Preview, Edit, Duplicate and Archive your own templates, or Use template on a preset.

Only published templates can send

Sending a campaign or recovery email shows only published templates of the right type.

Best practices#

  • Write a clear subject and preheader — they decide whether the email is opened.
  • Check the mobile preview; most email is read on a phone.
  • Give templates descriptive names so you pick the right one when sending.