Uddom User Docs

Countdown timer

Add a ticking clock to a sale so shoppers can see how long the offer has left.

Grow

The Countdown timer shows a clock counting down to the end of your offer. It gives shoppers a visible deadline, which helps them decide now rather than later.

What it does#

You set a start and end date and time, plus a title and message. Uddom shows the timer during that window.

Why use it#

A deadline turns “someday” into “today”. A countdown is the clearest way to say that an offer really does end.

How to enable it#

  1. Open Growth → CRO and find Countdown timer in the Urgency group.
  2. Switch the toggle on.
  3. Choose Configure and set the dates, times and wording.
  4. Save.

Configuration#

Setting What it does
Start date The day the timer begins showing.
Start time Start time in 24-hour format, for example 22:00. Default: 00:00.
End date The day the timer stops.
End time End time in 24-hour format, for example 23:59. Default: 23:59.
Title The heading above the clock. Default: “Limited time offer”.
Message The line under the clock. Default: “Offer ends soon!”.
Countdown timer settings

What customers see#

Shoppers see your title, a live countdown to the end date and your message.

Storefront result: countdown timer

Best practices#

  • Only run a countdown while a real offer is live, so the deadline stays believable.
  • Use a message that says what happens when time runs out, for example “Sale prices end soon”.

Troubleshooting#

  • The timer is not showing. Confirm today’s date falls between the start and end dates, and that the module is switched on and configured.
  • The times look wrong. Times use 24-hour format. Enter 14:00 for 2 pm.