Uddom User Docs

Cart reminder

Hold a shopper's cart for a set window with a floating timer, nudging them to finish before it expires.

Convert

The Cart reminder shows shoppers that their cart is being held for a limited time. It appears as a floating notification while the cart has items in it, and shoppers can drag it to a convenient spot on their screen.

What it does#

While the cart contains items, a timer counts down your chosen reservation window. If the time runs out, Uddom shows an “expired” message.

Why use it#

A reservation creates a gentle sense of a deadline around the cart itself, which helps reduce hesitation at checkout.

How to enable it#

  1. Open Growth → CRO and find Cart reservation timer in the Urgency group.
  2. Switch the toggle on.
  3. Choose Configure, pick a layout and set the duration and messages.
  4. Save.

Configuration#

Setting What it does
Layout Floating Pill, Cart Bubble, Corner Mini Card, Bottom Floating Bar or Ring Timer. Default: Floating Pill.
Reservation duration How long the cart is held, in minutes (1–1440). Default: 15.
Title Default: “Your cart is reserved”.
Message Default: “Complete your purchase before the reservation expires.”.
Expired message Default: “Your cart reservation has expired.”.
Info

The timer appears as a floating storefront notification while the customer has items in their cart, and customers can drag it to a position that suits their device.

Cart reminder settings Cart reminder settings

What customers see#

With items in the cart, shoppers see a floating timer showing the reservation counting down. They can drag it out of the way, and an expired message appears if the window elapses.

Cart reminder on storefront Storefront result: floating Cart reminder

Best practices#

  • Choose a duration long enough that real shoppers are never rushed off, but short enough to feel meaningful — 10 to 20 minutes is a common range.
  • Pick a layout that does not cover your theme’s cart or checkout controls.

Troubleshooting#

  • Nothing appears. The timer only shows when the cart has items, and it needs the app embed enabled.
  • It covers something important. Try a different layout, or tell shoppers they can drag it.